Terms & Conditions – Lordkart.com

1. Introduction

Welcome to Lordkart.com, a spiritual, religious, and devotional e-commerce platform operated by Divyajyoti Trade. These Terms & Conditions outline the rules, responsibilities, limitations, and guidelines for using our website, mobile site, services, or purchasing products from Lordkart.com.

2. User Eligibility

By accessing Lordkart.com, you confirm that:

• You are at least 18 years old OR using the website under supervision of a parent/legal guardian.
• You are legally capable of entering binding contracts as per Indian Contract Act, 1872.
• You are using the website for lawful and legitimate purposes only.

We reserve the right to restrict or block access to users who violate the terms or misuse our website.

3. Account Registration & Responsibility

To access certain features, you may need to create an account. By doing so, you agree that:

• All information provided is accurate, complete, and up to date.
• You will maintain the confidentiality of your login credentials.
• You will notify us immediately in case of unauthorized access.
• We are not responsible for any misuse or unauthorized activities performed through your account.

4. Product Descriptions, Quality & Variations

We strive to provide correct, detailed, and authentic product descriptions. However:

• Handmade, spiritual, natural, or artisan products may have slight variations in color, shape, size, texture, weight, or finish.
• Actual product colors may differ due to lighting, camera quality, or monitor settings.
• Product weights and dimensions mentioned are approximate.

Lordkart.com shall not be held responsible for minor differences that naturally occur in handcrafted or devotional products.

5. Pricing, Availability & Order Acceptance

5.1 Pricing

• Product prices are subject to change at any time without notice.
• Prices displayed at the time of order placement will be considered final.
• Additional charges like delivery fees, COD charges, or taxes may apply.

5.2 Availability

• Products listed may or may not be available in stock.
• In case a product becomes unavailable after order placement, we reserve the right to cancel the order.

5.3 Order Acceptance

An order is considered accepted only when:

• It is successfully processed,
• Packed,
• Dispatched from our warehouse.

In such cases, the amount paid will be refunded according to our Refund Policy.

6. Return, Replacement & Non-Returnable Items

We aim to provide safe, hygienic, and authentic devotional products. Certain products, due to their sacred nature, cannot be returned once delivered.

6.1 Return Window

• Returns are allowed only within 2 days from the date of delivery.
• No returns will be accepted after 2 days for any reason.

6.2 Eligible Returns

Only products that:

• Are unused,
• Are in original condition,
• Have original tags, labels, and packaging,
• Are not part of the non-returnable list,

may be eligible for return.

6.3 Non-Returnable Products (Strictly No Return / No Refund)

These items are strictly non-returnable, irrespective of any reason.

6.4 Return Pickup

• Return pickup is subject to courier availability in your area.
• If pickup is not available, the customer must self-ship the product.
• Products damaged during self-shipping due to poor packaging will not be approved.

6.5 Final Inspection

All returned products undergo strict quality inspection. Approval or rejection of a return is solely at the discretion of Lordkart.com. If rejected, the item may be shipped back to the customer at their expense.

7. Refund Policy

• Refunds are processed only after the returned product passes inspection.
• Refunds take 7–10 working days to reflect in the original payment mode.
• Shipping charges, COD fees, and handling charges are non-refundable.
• Refund delays by banks or payment gateways are outside our control.

8. Shipping, Delivery & Logistics

Estimated delivery timelines are provided for convenience but may vary due to external factors. We are not liable for delays caused by:

• Courier partners,
• Weather conditions,
• Festivals,
• Strikes or operational issues.

Once shipped, tracking details will be shared, and responsibility of delivery timeline shifts to logistics partners.

9. Use of Lordkart.com Website

You agree NOT to:

• Use the website for illegal, fraudulent, or harmful activities.
• Attempt to disrupt website functionality.
• Copy, reproduce, or misuse any content, product images, or data.
• Purchase products for resale without permission.

Any misuse will lead to immediate account suspension and legal action if necessary.

10. Intellectual Property Rights

All website content including product designs, text, images, logos, videos, graphics, and UI/UX design is the property of Divyajyoti Trade (Lordkart.com). Unauthorized use, copying, or distribution is strictly prohibited.

11. Limitation of Liability

Users agree that they are purchasing products at their own discretion and faith.

12. Indemnification

You agree to defend, indemnify, and hold Divyajyoti Trade (Lordkart.com) harmless from any claims, losses, costs, liabilities, or expenses arising from:

• Violation of these Terms,
• Improper use of website,
• Misrepresentation of information,
• Breach of intellectual property rights.

13. Modifications to Terms & Conditions

Lordkart.com reserves the right to modify, update, or revise these Terms at any time without prior notice. Continued use of the website implies acceptance of updated terms.

14. Governing Law

These Terms & Conditions are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of courts in Uttar Pradesh, India.

15. Contact Information

For support, complaints, or queries, reach us at:

By continuing to use Lordkart.com, you acknowledge that you have read and agree to these Terms & Conditions.